Trucking Company Boosts Efficiency With New Technolog to Grow a from $2.1m to $6m in 1 Year

Overview

Industry: Intermodal / Drayage
Entity Type: Limited Liability Company
Ownership Structure: Partnership
2021 Annual Revenues: $2,100,000
2022 Annual Revenues: $6,000,000

How They Found Acuity Edge

The owners of the trucking company reached out to Acuity Edge with a desire to revamp their existing website in an effort to help improve their overall operations. They believed that with improved functionality, their website could assist them with a variety of business operations that could reduce human error and save dozens of hours per week.

Client Situation

The trucking company was started as a sister company to another, much large trucking company located in the same city. The trucking company was initially supported by this sister company to take on the overflow, but their operational bottlenecks limited them from growing beyond a certain revenue number. Additionally, the operational man-made errors in invoicing and tracking cost the company nearly one-hundred thousand dollars each year.

Action Plan

Acuity Edge met with the company to discuss potential solutions starting with some of their most pressing needs. The owners were 25+ year veterans of the industry and outlined issues not just with their company, but the industry as a whole. During our discussions, we identified the five biggest opportunities for improvement within their organization:

• Real-Time Data & Documentation
• Quick, Accurate Updates
• Automated Invoicing
• Improved Client Transparency
• Driver & Dispatch Communication

It was the consensus that if the issues above could be improved or resolved, there would be tremendous benefit to the company in terms of costly error reduction, more time to focus on important tasks, and greatly improved operational scalability.

The Fix

Acuity Edge through strategic partners developed a custom software specifically for the needs of the trucking company. The development started in late 2020 and took a little over a year to complete, being fully integrated by the end of the year in 2021. The primary goal of this software is to act as a hub for all of the company's operations. This includes housing customer information, driver information, invoicing and accounting, order creation and tracking, internal communication, documentation, and more.

Outcome & Success

2022 Gross sales soared to $6,000,000 after a full year of using the new software. Previously, the company would struggle to break $2.1 million due to operational limitations in the system they were using prior to partnering with Acuity Edge. The company also saw an outstanding 40% profit in 2022, versus 21% in the previous year, truly a remarkable success.

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